Processing Time=The timeframe it takes to make your item(s). Processing time is between 8-14 business days on all products unless they are listed otherwise. This DOES NOT include weekends, holidays, owner vacation days, or shipping. Based off of volume of orders my timeframe may change to 20 business days, however my customers are always notified. I will always try my best to keep everyone updated. Announcements will be posted on the site for any changes. *This includes the top, center, and end of the site*

ALL of my customers are definitely important to me! If something is inaccurate, please send me an email within 2 days of receiving your order so we may resolve any issues made. I would not want my customers to have wrong items or anything missing! If you ever have questions, please email me jayscraftroom@gmail.com. I thank you so much for every single purchase! The continued support is truly amazing!

Monday through Friday 9 a.m. to 5 p.m. cst. One thing I always let my customers know is that our weekends are set for family time, any emails received after 5 p.m. cst. will be answered the following business day. Emails sent Friday-Sunday will be replied to the following business day. Please allow at least 1-2 days for a reply, I do response to everyone as quickly as possible.

Shipping Time=Time it takes for a mail carrier to deliver your order. Please understand JaysCraftRoom is NOT responsible for shipping delays or errors. This is something we CAN'T control. We are NOT responsible for the mailing service. Once you receive your tracking number and the item(s) are dropped off with the mailing service it is out of our hands. Allow 24-48 hours for tracking to update. We are NOT RESPONSIBLE for shipping damages or lost packages. Please file a claim with the shipping company. We will NOT issue a refund, remake, or credit for any of mailing service issues. Information with shipping needs to be put in correctly, anything delivered due to wrong information JCR is NOT responsible for. If any items are returned the buyer must repay shipping cost. Please make sure all address information entered is correct, we can't make changes.

These are items already made and ready to send out. If we ever have ready to ship items, the timeframe is 2-5 days unless stated otherwise. If items are purchased Friday-Sunday, they will ship the following business day. Ready to ship items placed with items that have a 10-14 business day timeframe will all ship together in that 10-14 business day frame. Please make sure to not order together if you would not like to wait 10-14 business days.

FINAL SALE (not eligible for returns) Due to each item being made to order and custom for you all sales are final. Cancellations Once an order is placed there are NO refunds or cancellations. If you ever have an issue with an item(s) please message us ASAP and we can discuss your options at jayscraftroom@gmail.com. Once your order is placed with JaysCraftRoom you are Agreeing to all terms listed on this site. We have the right to refuse service.

Bleached shirts use direct heat from the sun, this is how we process bleached items. Therefore, with all bleached items being made to order at times they may take the full 10-14 days to process before shipping. Keep in mind no two shirts will ever be the same with bleaching, each is unique. As part of bleaching, each shirt is washed with detergent before being shipped off. Feel free to message me if you have any questions regarding a bleached tee. jayscraftroom@gmail.com

Once you place an order with JaysCraftRoom, you are AGREEING to all the terms listed on the site. We have the right to refuse service.